Barriers are breaking down!
What an amazing step this is towards breaking down our geographic barriers and our myriad of information silos! I'm looking forward to seeing all the creative ways folks are going to use Soul Cafe. I think this is a warranted and greatly needed paradigm shift too. We can not keep on going like we have been; the old model and way of doing things is no longer working. We have to come out of our shells!
I'm of the strong opinion that we can't be the Church if we aren't looking to new ways of communicating and coming together. As the eyes, ears, hands, and feet of Christ, we have to seek new ways of enabling each other towards being the Church. How are we doing that - how are you doing that?
- Edwin Rourk's blog
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Breaking Geography Down By Groups
Creating, joining and posting by groups in Soul Cafe is fascinating and a learning experience.
The information silos you mentioned are frustrating but also useful. Soul Cafe groups are defined by geography, interests, perhaps even groupings we haven't yet thought to define because we did not have this tool. This is currently the way to organize to prevent information overload and focus interests.
It can also keep us in our shells and coming out of those comfortable groups is a little intimidating. Which group should I join? Will others who joined, for example an individual church or cluster, wonder why I joined? My feeling now is to err on the side of joining groups I am at all tempted to join.
I posted a couple of events first using my old paradigm as a local church event. One event was an invitation to the Portland Pride march this Sunday. I had no problem posting it as an announcement to my local church. Yet there was a broader invitation to be made. I hesitated as I added it to the Oregon Synod because it was not an Oregon Synod sponsored or organized "event" but I had to think of the Oregon Synod at that moment purely as a group to invite.
There is a place to add additional groups to an event and that can be very powerful in the breakdown you are describing, Edwin.
Absolutely Gary! One of the
Absolutely Gary! One of the effects all online communities have in common is that they end up initiating what I can only describe as a paradigm shift - not just for the enterprise itself (which is used to the old top-down control model), but for individuals as well - this thing is lateral! You're ahead of the curve in realizing that what's going to benefit you, and the community as a whole, is to err on the side of being a joiner.
I say all the time, that the only real difference between a "real" or civic community and an online community is that an online community is online. I say this to underscore your initial (and normal) apprehensions around joining a group you may not currently have any direct or previous affiliation with. Look at it like you're walking into a church or a business club you've never been to before. You don't know anybody there and they don't know you, but of course just because you don't know each other doesn't preclude that there can't be a very mutual and fruitful relationship established - a relationship that started with you walking in, or in this case, "joining" a group. The like examples and scenarios that spin off are endless - and that's just one facet of the magic that will come of our very unique online community.
As folks trickle in, they're a bit shy. That's human. As we come back and see more threads and questions and discussions that are relevant to our lives and experience, we'll start to speak up - that's human too. It takes a little while for folks to realize that this isn't what they're used to. Nothing here is or will be "top-down." This is our place, and it will become what we need it to be. What a gift to be the first to be a part of something so unique and new, and to live in the ELCA Region whose leadership shares the foresight and vision to make such a faithful leap to enable us in this way. Watching an online community come into its own is always something exciting to behold!
Edwin, I am intrigued by the
Edwin,
I am intrigued by the idea of SoulCafe. I was initially resistant and perhaps the loudest voice of dissension at the Eastern Washington Idaho Synod Council. As I have begun to explore the site and interact with different users I can absolutely see the potential, but significant questions remain for me. How will we bridge our online community to our face to face community? Is there an obvious advantage to this setup over previously exisiting social media? In essence, how will we avoid Soul Cafe becoming one more silo?
As we expand our use of social media at the congregation level where we are finding significant success is in those places where it lines up with physical gathering. Via Facebook we announce and advertise events, RSVP's are good for ticketed events, and post event photography sharing is very popular. I check in at different locations and invite people to join me and frequently find myself taken up on the offer (same experience if I Tweet that I am headed someplace). However, I have yet to gain any traction with online conversations and social presence for the sole purpose of online communication.
Exacerbate that problem by removing the personal connections and adding geographical barriers and it would seem to me that you have a less accessible version of The Text This Week on Facebook or livinglutheran.com. I'm here, I'm interested, I'm willing. Please prove me wrong.
Moving from Silos
My initial questions were the same as yours, Eric.
I presume you ask, "Is there an obvious advantage to this setup over existing social media?" and "How will we avoid Soul Cafe becoming one more silo?" in order to understand the proper way to promote this online community and tool.
My church has a website and Facebook groups. It is not big with Twitter yet, but that could come. You pointed out difficulties with the personal connections not being here and the challenges of the geographical barriers. What we need to understand is the power that resides in the non-geographic groups and that, for this tool to work, our tendency towards personal connection rather than group postings will hamper the progress of this online community. Soul Cafe's architecture invites us to non-geographic, group postings.
Individual churchs are logical groups to set up but several already have postings that encourage members to join other groups like this:
http://soulcafe.org/blog/power-soul-cafe-not-groupthink-think-groups
By far, it is in the non-geographic, non-local church groups where I have experienced the power of Soul Cafe. I personally felt it less than two weeks ago. Someone asked for Soul Cafe to post food-related movie ideas and gave a film suggestion. I could share information about an event my church held in 2007.
http://soulcafe.org/discussion/movie-ideas
In this case there is no need to bridge the online community with a face to face community. I learned about a film and was able to give requested information.
Hope this provides some answers to your basic questions. This community is still young and we have yet to see all that is truly unique about Soul Cafe yet but I have more, just-as-powerful examples of what I have listed here.
Hi Eric,It's great to see
Hi Eric,
It's great to see you on SC and testing the waters!
I'm not quite sure I wholly understand the first question. Online communities always foster folks getting together in person. It's the inevitable result of people who share a common interest or concern wanting to meet each other, as long as it's geographically and/or logistically feasible - and although it happens consistently, it's really a peripheral result. Tracking or quantifying numbers of F2F meetings is not a success metric of online communities. Yet, even as we're coming out of our humble 8 week alpha release with around 300 members to date (40 new folks in the past 10 days), introductions and meetings (both in-person and virtual) are already happening between folks who didn't know each other before SC provided them a place to share ideas and solutions to common issues and challenges. Online communities in no way remove personal connections. The reality is that they promote, enable, and facilitate personal connections to other people and ideas in ways that most have never before been able to experience.
It's worth mentioning that geographic boundaries are not being “added” (nor could they be) by SC or anything else – these boundaries are already a brutal reality that have existed and encumbered the Church from its inception. Online communities provide for the exact opposite, in that they enable those boundaries to be broken down. As far as accessibility goes, I'm not quite sure what's different about accessing the sites mentioned vs. Soul Cafe – you simply go to the site and log in. Additionally, SC being referred to as a version of a Facebook page or Living Lutheran is a bit odd in that these are so categorically and varyingly different that they're virtually incomparable – way too apples and oranges.
Folks are feeling it out. Some are searching the greater community and within specific groups, and are already finding things that are relevant to them – and we're barely off the ground yet. People are finding resources and each other in ways that other social platforms can't facilitate or simply don't allow. Something like Facebook is fine for what it is, but it literally can't work for what we need, and most folks are quickly realizing this after an initial rudimentary “stroll” around SC.
Online communities are about mindshare - they work through scale / numbers. 5 people focused on one issue or subject trying to think up new solutions is hardly mindshare – 500 people doing the same things is mindshare. Enabling the utilization of mindshare is what we're working towards, and that happens in a myriad of special ways unique to every individual online community. Right now, congregations are utilizing SC as a clearinghouse for their leadership and members to come and get info, dates, and have dialogue, and that's awesome, but like all online communities SC is really about the bigger picture. Unlike Facebook, that is "me" centric, online communities are "we" centric. SC isn't structured around the individual. However, it will ultimately benefit the individual through sharing and collaboration within the greater community. Ironically, it's some of today's least populated groups that will be tomorrow's most populated. Higher level, more macro groups (e.g., Outreach, Stewardship, etc.) are the ones that will be buzzing the most as the months and years go by. It's because they're groups of interest that will ultimately be relevant to the largest subsets of individuals within the community. Right now, as with all online community launches, folks are looking at what can be done in a very small, individualistic, “micro” way. Naturally, because we're human, they're thinking of things in terms of themselves and their own immediate experience. The individual and the congregation will ultimately benefit through the more “macro” level of participation and sharing. This is one facet of the paradigm shift that these communities instigate – and it's always incredible to watch unfold as people start to get it (and they do get it).
We can never get rid of every information silo, nor would we want to even if we could. The problem isn't necessarily the silos themselves, but the siloing – we need to silo effectively. Online communities work towards, and are extremely successful in eliminating disparate and disjointed communication and information resource silos. Yet, online communities are themselves silos – but they are really big ones. They pull together what would normally be any infinite number of disconnected micro silos into one place where all community members, groups, and information (regardless of type: discussions, blogs, video, audio, documents, etc.) are all searchable, categorized, and easy to find within one place: the community.
Some congregations are utilizing SC for different things. I'm just as interested as the next guy as to how this will continue to blossom. A congregational group is fairly micro though. Your congregation may choose to stick with their website, maybe used in conjunction with emailing, Facebook, or Twitter or whatever might be working or what people are used to. Just keep in mind that whatever idea resources are shared within your congregation's Facebook page benefits no one but the folks in your congregation who are clued into said info. Other congregations are energized by the potential of Soul Cafe and how this platform enables them to be creative in how they might utilize it to better communicate among congregational leadership, within the congregation, and with the greater Church. It's up to the congregation and the individual – nothing it dictated here. It's very cool to see what folks are doing though. As individuals or congregations, we can choose to focus on or be fearful of prospective negatives or all the reasons why not to do something – or, we can choose to look to the proven positives and what we are capable of when we can prayerfully come together, focused on what needs to be done towards revitalizing and empowering the Church in the new millennium.
The presumption of being right until another proves you wrong is not conducive to real understanding. Someone's not understanding how online communities work isn't “wrong.” They just don't know yet. They're still letting go of preconceived ideas or presumptions, wrestling with control or fear issues, shying away from something new, or whatever – and that takes longer for some than others, and that's ok. Finding out how online communities work and how ours might best serve the individual and the greater Church is simply a matter of being a creative, contributing, and open-minded part of the community – that's where the understanding will come from. That said, attempting to explain the advantage of this “set up” as opposed to Facebook or something akin to it, would indeed be expounding upon the obvious. Soul Cafe will never be all things to all people, nor is it an end-all-be-all. It is what you make it - it is what we make it. Best of all, it ours. Like all large-scale online communities, Soul Cafe will become what it needs to be, and we have every reason to believe we are well on our way to becoming something truly new and amazing through this transformative new tool - the Holy Spirit is at work in this sacred space, and there is grace here!
Thanks for the Reply
Edwin,
Thanks for the reply. I am continuing to dig into SC and will continue for some time. As I join more groups and continue to learn who is out there and what resources might be available I am beginning to see where there might be value in this medium. As I reply let me first say that I have nothing against you or this project. I would like to see this endeavor succeed and I am absolutely willing to market the site if I fully understand it and can be convinced of its value. My favorite role to play at Synod Council is the skeptic. I love to be the thorn in Bp. Wells side and I think that apart from my age that's why I was asked to be one of the initial users for EWAID. It's by pushing and tough questions that I learn and am best able to share information with people later. So, thanks for your hard work.
Two specific responses to your post:
I disagree with your statement that, "Online communities always foster folks getting together in person." As the Colville PFLAG GoogleGroup has grown meeting attendance and volunteer energy has dwindled. Yes, we have more members than ever, but I think that we are finding it too easy to ignore each other. As I said to Bp. Wells and Shelly Wickstrom, the problem becomes buy in or the ability to mandate participation. I get more than 100 emails a day in addition to Facebook messages, Tweets, and text messages, and frankly I ignore a dramatic percentage for which I do not have a high level of personal buy-in. SC will never be mandated, so I hope buy-in exists at the level of Bp. Brauer-Rieke for a significant number of members.
I would like for you to push harder on the Facebook, Twitter, GoogleGroups, LinkedIn question and why SC will be beneficial when these tools already exist and are familiar to most users. I sent the initial information about SC to two IT professionals and they were both emphatic in saying that SC would be a waste of time and money because all the tools exist elsewhere for free. When I brought that argument to the synod and across the region I got the same niceties and platitudes you offered, "Well, it's just going to be so different." How? That's what I want to know. You say that things tools like Facebook, "literally can't work for what we need."
So, maybe ultimately my question is this, "As a ministry professional and a person of faith deeply commited to the church outside my door, what do I need that only SoulCafe can offer?"
Here's an interesting blopost from Christian Century.
http://www.christiancentury.org/blogs/archive/2011-08/social-media-more-tool
Sorry I'm just now able to
Sorry I'm just now able to respond here – we're busy! Some tonality is often lost in online discussion and blog threads, and folks tend to assume the worst or project a bit. We're coming from a place of trying to enable understanding within a sacred space. I promise you that no one on this side has thought you have anything against SC or even myself, nor would there be much concern if that was the case - so no worries! Let's try to clarify some more without being too redundant. To start, online communities do foster people getting together face to face – asserting otherwise is extraneous, it's simply a fact. This was said in reference to not only SC, but every other online community out there as well – it was an objective statement. Folks who were previously strangers have already met within SC, and some have already gotten together in person as a direct result – it's already happening and will continue to do so as the community scales. But again, this is only a peripheral effect of online communities – albeit, a pretty cool one. It's unfortunate that your Google group has not worked out towards that end – but it is only one group, not an online community - and just like Facebook or Twitter or whatever else, it is not analogous to the whole of SC. It's too early to make blanket declarations based on limited subjective experience, let's try to look at the bigger picture.
I wouldn't know what your individual needs are, but I would suspect that your congregation is faced with the same issues, concerns, and challenges that most other congregations the size of yours are faced with. Bishop Dave and the other bishops and synodical leaders who have helped fund SC, use it and ardently endorse it because they see the power and potential of this transformative tool as something wholly different than anything else that exists. They understand the effectiveness, convenience, and efficiency of having the most relevant and effective web tools available in one place that we can call our own – SC is a single destination where all of the users, tools, and content can be intuitively accessed, utilized, and easily searched by all members of the community at any time. They understand that over time online communities can become a unique and valuable resource archive. Anyone who doesn't or won't see the value in this will probably just continue doing what they're doing, and simply stick with using the array of different disconnected web technologies they're familiar with, and that's okay. Many will use it, some won't – some who might not like it now, will like it later – the success of SC does not hinge on any one person's thumbs-up or thumbs-down evaluation. SC isn't here to threaten any individual's or group's status quo, it is merely an effective option that more folks by the day are gratefully utilizing.
In the link, Steve Thorngate has quoted Jim Rice, one of the folks I've very much enjoyed being in conversation with at the New Media Project at Union Sem. - Jim's quote concludes:
“While the evermore interconnected nature of our world doesn't change the nature of God, it provides new models that can enrich our understanding.”
In part, we enrich that understanding through seeking, communication, interaction, and learning. Now more than ever, there's a lot of seeking, but the communication and interaction parts are falling short due in large part to our disconnectedness and having no effective large scale way to share and connect with each other, and therefore learning is hampered. To date, one "model" that Jim is referring to has been the use of hundreds of thousands of disconnected instances of Facebook, Myspace, Twitter, Google Groups, Linked-in, etc. Individually, these technologies are great and work quite effectively for what people need them for, and on a smaller scale there has certainly been some successes with these on the individual congregational level and with other types of more confined groups, and that's great. But these disparate technologies (used individually or in any combination) have not proven to be efficient tools for effective, large scale, accessible mindshare and resource sharing towards solutions to the shared issues and challenges the church is facing – this isn't about one congregation, it's about all of us. We have got to pull our heads up – our problems are macro, not micro. Another "model" is an online community platform: Soul Cafe, a collaborative communication option whose advantages and differences have been delineated from anything else that's out there. Ultimately, SC is about finding solutions and answers, it's a grand experiment in being the Church in a new way, and hopefully we can have some fun while we're at it.
Again, individual congregations are already finding creative and effective ways of utilizing SC and we want to encourage that, and we have every reason to believe they'll continue to do so (some Cluster groups are doing some cool stuff too). Some will choose to utilize SC for their individual needs, some will use something else, or a combination (in the future, we'll probably have a FB module coded in). But our problems are much bigger than any one congregation, and that's where SC can help in a way that nothing else is. The large scale sharing of ideas, experiences, thoughts, and energy with as many others outside of our individual sphere as possible, results in new ideas toward effective solutions that benefit all of us – that benefit and better enable all congregations and the greater body of Christ.
You mention in your posts that you can see the value and “absolutely see the potential” of SC, where do you see these things?